Product Manager

Voyage is looking for a highly technical and customer-focused Product Manager to help define product strategy, drive revenue, and maximize customer retention in our mission to build the first commerce messaging platform.

OVERVIEW

Who We Are

Voyage is an SMS marketing and message commerce platform that empowers brands to engage, convert, and delight customers through 1:1 personalized messaging at scale.

We’re on a mission to create delightful experiences for both brands and their customers.

We seek to help brands foster thoughtful, authentic interactions with their customers and build community. We understand brands measure performance not only in today's reach, ROI, and bottom-line but also in the sustainable health of customer relationships and experiences.

At Voyage, your work will touch the hands of leading eCommerce marketers running $1B+ brands. You will be at the forefront of best-in-class marketing technology.

Voyage is leading the way on SMS marketing and message commerce innovation and currently powers SMS for leading brands including Dragun Beauty, Homecourt, FLO Vitamins, Lokai, Moon Pod, Birthdate Co, and more.

Ideal Voyage Crewmate

Voyage is looking for a highly technical and customer-focused Product Manager to help define product strategy, drive revenue, and maximize customer retention in our mission to build the first commerce messaging platform. PMs are responsible for the full lifecycle of product / feature development, from ideation to completion. Voyage is looking for a PM with the ability to gather data from users and clients (e.g., product improvements, new features, etc.), distill actionable insights, and deliver best-in-class functionality.

Voyage is a fast-paced, dynamic environment. You must have the ability to think and move quickly, prioritize as needed, and be comfortable with change and ambiguity.


What You’ll Bring

  • At least 1 year of experience working as a Product Manager on a Software product
  • Experienced and comfortable pulling insights by writing SQL queries
  • Experience interviewing customers and pulling qualitative insights; keen interest in interfacing with clients to gather feedback used to shape product roadmap development
  • Skilled at putting together and delivering a crisp written and verbal presentation on current results, KPIs, and proposing what to build next
  • Experience working on a highly technical product and/or you have a strong technical background
  • Understand the motions that Product Managers must go through when bringing a feature from idea to completion, e.g. grooming & prioritizing a backlog, writing product requirements, preparing work for sprint planning, attending the team standup, etc
  • Comfortable working with engineering to debug issues / bugs as they arise
  • You have a willingness to work extremely hard, roll up your sleeves and do whatever it takes to push the product forward

Bonus Skills

  • Ex startup founder or have launched your own side projects
  • 3+ years of experience in Product
  • Based in or willing to travel from time to time to Los Angeles
  • Familiar with JIRA, G Suite, Google Analytics, Notion, Figma, Looker, and Hubspot
  • Experience with Python and R

Benefits & Perks

  • Competitive compensation and opportunity for equity
  • 100% health, vision, and dental insurance coverage for employees
  • Ability to grow, progress, and make an impact quickly
  • A fun, enthusiastic, high-caliber team that appreciates collaboration
  • Flexible PTO aka minimum time off policy

Voyage is committed to bringing together talented individuals from diverse backgrounds and perspectives. We strive to create an inclusive environment where all employees feel incredibly welcome, valued, and empowered to build something amazing together. Applicants from all backgrounds are encouraged to apply and we can’t wait to meet you!

JOB TITLE
Product Manager
LOCATION
Santa Monica, CA (Remote)
employment basıs
Full-time (Remote)
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