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Steve Weiss is the guest on the latest episode of Reddy at the Helm: the official podcast of Voyage hosted by Voyage CEO Rev Reddy. Rev and Steve discuss how MuteSix dominated the D2C marketing space, Steve's journey as a founder, and much more.
SMS has the power to evolve your digital marketing strategy and enhance your customer journey. Here's everything you need to know about integrating SMS into your digital channels for a complete customer journey experience.
Customers expect frequent and timely updates, which means transactional SMS. The benefits of transactional SMS include: increased engagement, timely communication, establish brand trust & loyalty, and reduced support inquiries.
First Mate allows you to loop in live agents to act as your Brand Ambassadors via SMS. With data from your integrations and your brand standards as a guide, Brand Ambassadors have the full context of the customer journey and engage your customers with delightful, human conversations. AKA real conversations powered by real people.
A Contact Card contains your company's contact information and allows subscribers to save your number as a contact on their phones with a dedicated image and other essential information. It takes your text from popping up on your customer's home screens from a random slue of numbers to a contact, just like texts from their friends and family.
SMS is an incredible marketing tool for any eCommerce brand. With U.S. mobile commerce expected to reach $1 trillion by 2027, and 80% of consumers reporting a sub-optimal experience shopping on their mobile devices, it's more critical than ever to start using SMS.
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