![It’s Time We Make eCommerce More Human](https://cdn.prod.website-files.com/61a57b4aa7a114e9e523c5ec/62c4b8a7c89ee3cbdca75f0f_It%E2%80%99s%20Time%20We%20Make%20E-Commerce%20More%20Human%20(1).png)
It’s Time We Make eCommerce More Human
By Zach Holmquist, Chief Product Officer at Voyage -- The eCommerce marketplace looks different than it did two years ago, and there’s new profiles for both buyers and sellers. There’s always going to be a place for automation and bots, but your brand can’t prioritize those things over a human-led customer experience.